Terms of service

1. Who we are

This shop is operated by Virtual Publicist, Co., a Delaware corporation ("we", "us"). By placing an order you agree to these terms. Contact: info@virtualpublicist.com.

2. Our services

We sell promotion and artist-development services delivered by our team: pitching music to playlist curators, blogs, media outlets, radio stations, music supervisors and grant programs, plus writing services (bios, EPKs, press releases, applications) and access passes to the Virtual Publicist platform. Each product page describes what is included and its timeline. That description is the scope of the service.

3. No guaranteed outcomes

Third parties (curators, editors, programmers, supervisors, grant panels) decide independently whether to feature, play, license or fund your music. We do not guarantee playlist placements, coverage, airplay, streams, followers, licensing or grant awards. We guarantee delivery of the listed work as set out in our Delivery Guarantee.

4. No artificial activity

We never buy or generate artificial streams, plays, followers or engagement. You agree not to ask us to.

5. Your content and rights

You confirm that you own or control the rights to the music, images and information you submit, and that pitching it does not infringe anyone's rights. You grant us a non-exclusive licence to share that material with third parties solely to perform the service. You keep all rights to your music.

6. Your information

You agree to provide accurate details (artist name, links, genre, release dates). Delays caused by missing or incorrect information extend the delivery timeline.

7. Payment

Prices are in US dollars. We accept PayPal and USDT (TRC20 or ERC20). Crypto orders start once the transfer is confirmed on-chain for the exact amount. You are responsible for network fees and for sending on the correct network; funds sent to the wrong network or address may be unrecoverable.

8. Order perks

Orders of $100 or more include a one-to-one onboarding call. Orders of $250 or more include a dedicated agent and priority support for the duration of the services ordered. Perks apply per order and have no cash value.

9. Refunds and cancellations

See our Refund Policy, which forms part of these terms.

10. Virtual Publicist platform access

Platform passes sold here grant access for the period stated and do not renew automatically. Use of the platform is also governed by the terms at virtualpublicist.com.

11. Liability

To the maximum extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, or for decisions made by third parties.

12. Changes

We may update these terms. The version in force when you place your order applies to that order.