Virtual Publicist
FAQ
Can't find your answer? Message us. Our team replies within one business day.
Orders & delivery
What happens after I order?
You'll get an order confirmation right away. Within one business day our team reviews your details, confirms the plan and starts the work. Each product page lists its timeline.
How do I send you my music and details?
You fill in a short form (artist name, music link, genre, country) on the product page before checkout. If we need anything else, we'll email you.
How will I know what was done?
Every campaign ends with a report: who we contacted, when, and every response we received. Coverage, adds and airplay links are included.
Can I order for an unreleased song?
Yes. Add your release date in the form and we'll time the pitches around it. Private SoundCloud or Dropbox links work for unreleased music.
Results
Do you guarantee playlist adds, press or airplay?
No, and be careful with anyone who does. Curators, writers and programmers choose what they feature. We guarantee the work: every pitch listed is sent by our team, on time. If we don't deliver what's listed, you get your money back.
Do you use bots or buy streams?
Never. Artificial streams break streaming platform rules and can get your music removed. We only pitch real people.
Can you guarantee a grant?
No. Grant panels decide. We find programs you're eligible for and write strong applications, which is the part most artists never get to.
Payments
How can I pay?
PayPal (you can also pay by card through PayPal) or USDT crypto on TRC20 or ERC20. Choose at checkout.
How does paying with USDT work?
Choose "Pay with USDT" at checkout and place your order. You'll get the wallet address and exact amount by email and on the order page. Once the transfer confirms on-chain, we start your campaign. Send only USDT on the network you selected.
What's your refund policy?
If we haven't started your campaign, you can cancel for a full refund. Once work starts, if we don't deliver what's listed, we refund the part we didn't deliver. Free downloads are free. See the full refund policy.
Perks & the VP Hub
What do I get at $100 and $250?
Spend $100 or more and you get a 1:1 onboarding call where we build your release plan and reach out on your behalf. Spend $250 or more and you also get a dedicated agent and priority support. Perks apply per order.
What is the Virtual Publicist Hub?
Our platform at virtualpublicist.com with 250,000+ industry contacts across press, playlists, radio, sync and labels in 100+ countries. It shows you who fits your music and helps you write every pitch.
